Technical support is being provided via posted Frequently Asked Questions, how-to videos, email, and telephone.
The number of support personnel available on the phones are limited so please read through the Frequently Asked Questions, watch our how-to videos, and try using email before calling.
The fastest response for Technical Support is email, please use email.
If you need to contact Technical Support
1. Read through the Frequently Asked Questions as this will answer most of the support issues we are seeing. We update this as the week goes to include up to date fixes.
2. If the frequently asked questions do not help, send us a quick email:
support@bhs-live.com
*The days of the webcast expect an email reply within 1-2hrs or sooner. We will respond as soon as we can. Also make sure you check your junk mail and/or spam filters for our response.
3. As a last resort give us a call on our support line: 800.436.8510.
Again the number of support personel operating the phones is limited. Using email will be much faster for the majority of users.
Thank you, BHS Webcast Team
|