Technical support is being provided via posted Frequently Asked Questions, email, and telephone.

If you need to contact Technical Support, please follow the steps below prior to contacting us:

1. Make sure you have the latest Flash Player 10 installed. You can get Adobe Flash player updates by going to http://get.adobe.com/flashplayer/

2. Test your internet connection speed by going to our speed test page.

3. Read through the Frequently Asked Questions as this will answer most of the support issues we are seeing. We update this as the week goes to include up to date fixes.

4. If you still have questions, send an email to: support@bhs-live.com

*The days of the webcast expect an email reply within 1-2hrs or sooner. We will respond as soon as we can. Also make sure you check your junk mail and/or spam filters for our response.

5. As a last resort give us a call on our support line: 1-800-240-7165.
Again the number of support personnel operating the phones is limited. Using email will be much faster for the majority of users.

Thank you,

BHS Webcast Team
Services provided by Riverbend Media